IT Manager, CUNA Mutual Group
As the IT Manager of CUNA Mutual Group's Customer Contact Technologies group, Enzo is responsible for providing Information Technology (IT) support to over 600 contact center agents across three states. As the IT Contact Center Domain Owner, he serves as the Contact Center Leader's primary contact and business advocate within IT. Enzo leads a group of professional managers and staff to deliver VOIP telephony and business systems support to the Customer Operations, Sales, and Service organizations. With over 20 years of progressive IT and Telecommunications leadership experience; he has served as a Senior Software Developer, Application Architect, and Manager within both IT and the Business.
Enzo received a B.S. in Computer Science from Northeastern Illinois University in Chicago and an MBA from Edgewood College in Madison Wisconsin.
A retired Marine Officer, Enzo achieved the rank of Chief Warrant Officer-3 and concluded a successful 20+ year career with the United States Marine Corps Reserve. In his most recent position as the Data Communications Platoon Commander for Marine Wing Communications Squadron-48, Enzo led 30 Marines and served as the primary advisor to the Commanding Officer on all Information Technology related issues.
In addition to serving on the Edgewood College Business Advisory Board, Enzo is very active in his community. He currently serves as Board Member and Past-President for Big Brothers Big Sisters of Dane County, President of the Westhaven Trails Home Owners Association, and is a volunteer Fire Fighter for the city of Middleton Wisconsin.