Edgewood College Flag
EMPLOYMENT

Enrollment Data, CRM and Application Manager

Oct 3, 2019, 13:11 PM
Title : Enrollment Data, CRM and Application Manager
Job Code : EDCA
Select a Job Type : Staff
datePosted : Oct 3, 2019, 13:00 PM
The Enrollment Data, CRM and Application Manager is responsible for the timely and accurate handling and reporting of student data within the Edgewood College student information system (Jenzabar EX) and CRM.  The Enrollment Data, CRM and Application Manager must be familiar with the student information system and all aspects of the Admissions module to be able to effectively access and report information when necessary.  The person in this role may be responsible for leading projects related to data analysis and report writing. The person in this role will assist in CRM implementation and administration. Additionally, the person in this role may be responsible for coordinating and/or supervising the work of data team members and student employees.
  • Create and modify queries, reports, lists, and charts using data reporting and analysis software including lnfomaker, SPSS and Excel  
  • Analyze data for use by the Enrollment Management Division
  • Manage the enrollment CRM and data entry processes; enforce data entry standards and audit existing data
  • Manage and maintain all online/electronic admissions/inquiry forms
  • Manage automated communication series including maintenance and daily procedures
  • Maintain expert knowledge of CRM and student information system (Jenzabar EX) and train staff members on system functionality and troubleshoot admissions module issues
  • Serve as admissions module manager and manage all module settings including but not limited to: permissions, user-defined fields, and data codes
  • Responsible for coordinating and /or supervising the work of the data team and student employees
  • Determine data-related technology needs and manage technology integration with the student information system (as needed)
  • Coordinate all intra and inter-office system-related projects (examples include: document imaging, data transfers and system conversions) (as needed)
  • Serve as office liaison to other data related areas such as Institutional Research and Information Technology (as needed)
  • Other duties as assigned by the Director of Graduate Admissions and Operations (as needed)
  • Bachelor’s degree required. Master’s degree desired.
  • Supervisory skills (desired)
  • Experience working within a college or university setting (desired)
  • Good  communication and  presentation  skills  with  an  ability  to  work  both  independently and collaboratively with others
  • Ability to organize and prioritize multiple projects and meet deadlines that change rapidly
  • Ability to learn and willingness to use new software/technology
  • Ability to effectively lead staff and students
  • Ability to work with diverse populations
  • Proficiency in Microsoft Office programs including Word, Excel, Access, and PowerPoint
  • Experience working with data management tools (experience working with SPSS and InfoMaker a plus). This includes, but is not limited to data cleaning, merging, and analysis using SPSS and InfoMaker.
  • SQL and HTML knowledge preferred

Enrollment Data, CRM and Application Manager

Oct 3, 2019, 13:11 PM
Title : Enrollment Data, CRM and Application Manager
Job Code : EDCA
Select a Job Type : Staff
datePosted : Oct 3, 2019, 13:00 PM
The Enrollment Data, CRM and Application Manager is responsible for the timely and accurate handling and reporting of student data within the Edgewood College student information system (Jenzabar EX) and CRM.  The Enrollment Data, CRM and Application Manager must be familiar with the student information system and all aspects of the Admissions module to be able to effectively access and report information when necessary.  The person in this role may be responsible for leading projects related to data analysis and report writing. The person in this role will assist in CRM implementation and administration. Additionally, the person in this role may be responsible for coordinating and/or supervising the work of data team members and student employees.
  • Create and modify queries, reports, lists, and charts using data reporting and analysis software including lnfomaker, SPSS and Excel  
  • Analyze data for use by the Enrollment Management Division
  • Manage the enrollment CRM and data entry processes; enforce data entry standards and audit existing data
  • Manage and maintain all online/electronic admissions/inquiry forms
  • Manage automated communication series including maintenance and daily procedures
  • Maintain expert knowledge of CRM and student information system (Jenzabar EX) and train staff members on system functionality and troubleshoot admissions module issues
  • Serve as admissions module manager and manage all module settings including but not limited to: permissions, user-defined fields, and data codes
  • Responsible for coordinating and /or supervising the work of the data team and student employees
  • Determine data-related technology needs and manage technology integration with the student information system (as needed)
  • Coordinate all intra and inter-office system-related projects (examples include: document imaging, data transfers and system conversions) (as needed)
  • Serve as office liaison to other data related areas such as Institutional Research and Information Technology (as needed)
  • Other duties as assigned by the Director of Graduate Admissions and Operations (as needed)
  • Bachelor’s degree required. Master’s degree desired.
  • Supervisory skills (desired)
  • Experience working within a college or university setting (desired)
  • Good  communication and  presentation  skills  with  an  ability  to  work  both  independently and collaboratively with others
  • Ability to organize and prioritize multiple projects and meet deadlines that change rapidly
  • Ability to learn and willingness to use new software/technology
  • Ability to effectively lead staff and students
  • Ability to work with diverse populations
  • Proficiency in Microsoft Office programs including Word, Excel, Access, and PowerPoint
  • Experience working with data management tools (experience working with SPSS and InfoMaker a plus). This includes, but is not limited to data cleaning, merging, and analysis using SPSS and InfoMaker.
  • SQL and HTML knowledge preferred

The city of Madison is generally regarded as one of the best places to live and raise a family in America. Home to three lakes, Lake Mendota, Lake Monona, and Lake Wingra, Madison is a haven for all types of outdoor enthusiasts, including boaters, sailors, and bikers. As the capital, Madison is the seat of state government. It’s also home to the state’s major public university. Its public and private schools offer education that is superior.

As a member of our community of learners, you’ll have the opportunity to participate in our retirement program, tuition remission for yourself and your family, and a variety of highly valued fringe benefits

We offer a generous leave program in case one is in need of personal or family care. In addition, the College adjusts hours in the summer to allow staff to have Friday afternoons off.

Between health care programs, dental care, insurance and other intangible benefits, the total compensation package at Edgewood College is outstanding. It all adds up to a great place for a career of service to our students.

Edgewood College administers all employment practices without discrimination to ensure equal treatment of employees regardless of gender, sexual orientation, race, religion, color, creed, national origin or ancestry age, disability, or any other characteristic protected under applicable law. These practices include, but are not limited to, those pertaining to recruitment, hiring, transfers, promotions, tuition remissions, compensation, benefits, terminations, and selection for College-sponsored training.

Edgewood College admits students of any race, religion, color, sexual orientation, national and ethnic origin to all the rights, privileges, programs and activities generally accorded or made available to students at the College. It does not discriminate on the basis of race, religion, color, sexual orientation, or national and ethnic origin in administration of its educational policies, admissions policies, scholarship and loan programs, and athletic and other College-administered programs. Edgewood College welcomes the rich diversity of the world’s cultures and perspectives.

Student Job Opportunities