Office of Admissions Summer Telecounselor (LTE)

DESCRIPTION OF JOB:

The Edgewood College Undergraduate Admissions Office seeks an individual to assist with efforts to initiate and develop relationships with an increased number of prospective student leads and inquiries. The staff member will be responsible for outreach to high school sophomores and juniors to establish and maintain relationships as well as create interest in Edgewood College.

This is a 10-week summer position with a flexible start date, ideally beginning in June. The position will end mid-August. The individual in this role will be required to make at least 30 calls per hour. The work day hours will be from 11am-6pm, Monday-Thursday. Hours and work days can be flexible as long as approved by supervisor.

Responsibilities:

The primary job duty will be to make outbound calls to prospective student leads –with the goal of creating awareness about Edgewood College.

  • Assist the Admissions Office by contacting prospective students.
    • Offer information and answer questions about Edgewood College, the admissions process, and college search process.
    • Encourage students to visit Edgewood College, learn more, and apply.
  • Provide an accurate and positive perspective of Edgewood College during any and all interactions with prospective students and their families.
    • Possess a desire to share personalized stories and college experiences with prospective students.
  • Maintain current knowledge of Edgewood College’s admissions policies, as well as general knowledge of academics, activities, and other services available to students.
  • Participate in all training activities to learn proper use of database system.
  • Perform other duties as assigned by supervisor

Job Qualifications:

Necessary Education or Work Experience:

  • 1-2 years of relevant work experience preferred; must have ability to work independently and contribute as a member of the admissions team.

Required Knowledge and Skills:

The ideal candidate will possess exceptional communication and interpersonal skills and will be comfortable speaking over the phone to students and families. Preference will be given to individuals who demonstrate the awareness, knowledge, and skills in fostering an inclusive campus climate, along with the ability to communicate within and about such an environment. Additionally, we seek a candidate who is charismatic, has a good sense of humor and is looking forward to working in a fun and friendly environment.

Other Qualifications:

Edgewood College, an Equal Opportunity Employer, is committed to academic excellence through diversity in its faculty, staff, and students. Candidates must demonstrate multicultural competence — the awareness, knowledge, and skills needed to work with others who are culturally different from self in meaningful, relevant, and productive ways. Applicants from traditionally underrepresented populations including women and racial and ethnic minorities are especially encouraged to apply. The selected candidate must actively support the mission of the College by working with faculty, staff and students to share in our core values — truth, compassion, justice, partnership, and community.

To Apply: Send a cover letter, resume, and references to:

Edgewood College
Human Resources – ASTE
1000 Edgewood College Drive
Madison, WI 53711
E-mail: humanresources@edgewood.edu
Equal Opportunity Employer