Student Success Advisor
DESCRIPTION OF JOB:
As a member of the Office of Academic Advising staff, the Student Success Advisor is responsible for ongoing relationships with approximately 175-225 assigned students. The Student Success Advisor will assist students in working towards academic and career success by providing information and opportunities for growth in the areas of academic advising, career development, and academic skills acquisition. The Advisor will serve as the primary student contact, supporting students holistically and/or providing appropriate referrals to resources, if/when necessary. Additionally, the Student Success Advisor may act as a liaison to specific School(s) and/or other designated departments within Edgewood University to develop a deeper knowledge base, provide a resource, and foster communication between the departments and Academic Advising.
Responsibilities:
Academic Advising:
- Provide curricular, policy, and procedural information to students. Assist students with academic advising and course enrollment. As needed, facilitate long term planning for degree completion.
- Provide academic advising support for all Eagle Enrollment and transfer student advising sessions.
Career Development:
- Provide individualized career development/major selection counseling.
- Utilize assessment tools to contextualize decision making.
Academic Success Strategies:
- Provide individualized assistance with issues concerning academic success including study skills, time management, and test taking skills.
- Use research-based success strategies to assist students in their academics.
- Intervene with assigned students who are placed on academic warning and probation.
- Follow up on all academic alert notifications for assigned students.
- Provide specialized academic skills resources as assigned.
Professional Development:
- Participate in continuous professional development.
- Attend Office of Academic Advising staff meetings as scheduled.
- Develop academic, career, and learning support knowledge base for specific designated academic departments.
General:
- Keep accurate records of student contacts. This includes email and individual appointments, as well as other interactions and/or transactions with students.
- Implement and follow-through on retention initiatives as directed.
- Provide appropriate referrals to campus resources when necessary.
- Act as a resource for designated academic departments. This may include attending department meetings, meeting with faculty, meeting with students, collaborating with external partnerships, and/or observing classes.
- Collaborate with deans, directors, and coordinators to evaluate the needs of students, regularly conferring with faculty and staff regarding student issues.
- Other duties as assigned by the Director of Student Success or their designee.
JOB QUALIFICATIONS
Necessary Education or Work Experience:
- Bachelor’s degree required. Master’s degree in higher education, student personnel, or educational leadership and policy analysis desirable.
- One year of previous academic advising, career counseling, or relevant experience strongly preferred.
Required Knowledge and Skills:
- Excellent oral, written, interpersonal communication, and relationship building skills.
- Demonstrated organizational and administrative skills as well as attentiveness to detail and accuracy.
- Demonstrated ability and affinity to effectively use technology to enhance communication and record-keeping.
- Familiarity with research and theory in student development, career services, academic advising or learning support desired.
Other Qualifications:
Edgewood University, a Catholic college sponsored by the Dominican Sisters of Sinsinawa, is an Equal Opportunity Employer, committed to academic excellence through diversity in its faculty, staff, and students. Candidates must demonstrate multicultural competence – the awareness, knowledge, and skills needed to work with others who are culturally different from self in meaningful, relevant, and productive ways. Applicants from traditionally underrepresented populations including women and racial and ethnic minorities are especially encouraged to apply. The selected candidate must actively support the mission of the College by working with faculty, staff and students to share in our core values – truth, compassion, justice, partnership, and community.
Must be authorized to work lawfully in the United States without Employer Sponsorship.
First consideration will be given to application materials received by January 6, 2026.
How to Apply
Send one PDF document which includes cover letter, resume, and references with a subject line that includes the position code SSAD:
Edgewood University
Human Resources – SSAD
1000 Edgewood College Drive
Madison, WI 53711
E-mail: humanresources@edgewood.edu
Equal Opportunity Employer